BLACK FRIDAY 2021: 50% OFF* SHOP NOW *on €149+ purchases. Discount applied at checkout.

Why should I buy on the thalassemia website?

  1. Small batch items. We buy a few pieces of each item so we can deliver an exclusive experience to our customers.
  2. Tested by a real human. Lu, the owner, personally owns one of each item available on the store and wears them in her daily routine. Before an item becomes available on the store, it had to be “approved” by Lu.
  3. Support Small Canadian Businesses. We’re a small up-and-coming business thriving in Canada and US markets.
  4. Good Quality. We prioritize quality over anything. Our items are selected with a very demanding costumer in mind, who wants trendy clothes made of good materials.
  5. Do business with real people. We’re not a corporation, so every purchase is important and celebrated by our team. We like to make our customers feel special and surprise them in each step of their shopping journey. We include some gifts in EVERY bag we ship and give all the attention our customers need on the website and social media.

Where is thalassemia located?

thalassemia Head-squares are located In Downtown Toronto but, right now, there’s no storefront.

Who is Lu?

Luciana, aka Lu, is a Toronto-based lifestyle blogger who loves to share her best tips on how to dress well and live a meaningful and happy life. Click here to read her blog.

Can I find the same clothes at other stores?

Doubtfully. EVERY SINGLE ITEM is chosen personally by the boutique owner and is mainly sourced from USA suppliers. She buys small batches directly from the source and tries to bring items not seen at local boutiques.

Why are so few items available?

Because thalassemia philosophy is to buy small batches so the customers have an exclusivity experience. Besides, EVERY SINGLE ITEM  is “tested” by Lu - the owner - before she decides if it will be available at the store. She personally owns one of each item and wears them on her daily routine.

Can I be a thalassemia ambassador?

Sure, we have a referral’s program that allows any customer to share an exclusive coupon code with friends and followers, so you can make extra money from your purchase. Everyone can join our program here.

Is this business legit?

Yes, thalassemia Boutique is a business registered in Ontario, Canada.

Do you ship worldwide?

Oh yeah!!! You have Canada and the US as our target markets, but we do ship anywhere in the world.

Do I have to pay for import fees?

If you live in Canada or in the US you don't have to worry about any import fees.

If you're not in Canada or the US, you will have to pay the import taxes (if any) in your country, following the guidelines of the local authorities. Unfortunately, we cannot include these rates in our prices since the import policies vary from country to country.

How do I pay?

We currently accept several payment methods, including credit cards, PayPal, GooglePay and ApplePay. You can even pay by instalments, using Sezzle.

How soon will my order be processed?

It will take 1-2 business days to process your purchase. We try to ship the same day, but since we're a small business and would like to make sure you're going to love your package, sometimes we ship the next day. Remember: we work from Monday to Friday, and, of course, we rest on Canadian holidays.
The shipping time varies from country to country and depends on several factors, such as customs procedures, for example.

I have more questions, can I talk to someone?

Sure! You can reach us through our contact form.